If you have not been on Testable Minds for a couple of years, you may have received an email or text to let you know your account is going to be deleted. Oh no!
On Testable Minds, accounts that have not been used for 2 years or more may be scheduled to be deleted. As your account nears the 2 years mark you may get an email or text message warning you that your account is scheduled to be deleted.
How Do I Prevent Deletion?
If you were notified that your account is going to be deleted because of inactivity - you can prevent the deletion by logging into Testable Minds. The email associated with your account should have been included in the message you received.
Once you log into your account you should receive a message from us to let you know that the account deletion has been canceled.
How Do I Request My Account To Be Deleted?
You can always manage your account in user settings including asking for your account to be deleted.